FAQ

General questions

Technical questions

Answers

Who may I share the videos and PDFs with?

We feel that the following guidelines are fair for both you our customer, and for us:

  • You may freely give copies of the files you’ve purchased to your kids, grandkids, nieces and nephews.
  • If you’re a teacher or tutor you may play the videos to your students in the classroom, but we ask that your students’ parents purchase their own copy for home use.

How do I extract the downloaded zip files?

In Windows:

  1. Right-click a compressed (zipped) file.
  2. Select Extract All from the context menu.
  3. By default, the compressed files will extract in the same location as the zipped folder, but you can click the Browse button to select an alternative location.
  4. Click Extract.

In macOS:

  1. Double-click a compressed (zipped) file.
  2. The files will decompress into a folder with the same name and location as the zip file.

Which media player do you recommend?

We recommend VLC media player because it’s free, runs on all platforms, and allows us to use captions and change the playback speed of videos.

https://www.videolan.org/vlc/

How can I speed up or slow down a video in VLC?

Here’s a simple guide for changing the playback speed in VLC:

https://www.vlchelp.com/controlling-playback-speed-vlc-media-player/

What are srt files?

Files with the extension .srt are simple text files that contain video subtitle information like the start and end timecodes of the text and the sequential number of subtitles.

All of the Max and Min Maths Club mp4 video files come with a similarly-named srt file which contains its subtitles.

How can I turn on subtitles/captions in VLC?

Here’s a simple guide for loading the srt subtitle files in VLC:

https://www.vlchelp.com/load-external-subtitle/